How to Fix Instagram Crashing Issues in 2023: A Comprehensive Guide
Instagram Crashing Issues: We understand the frustration that comes with experiencing constant crashes while using Instagram. Whether you’re trying to open the app, access your DMs, make Reels, or post content, Instagram crashes can be incredibly annoying. Don’t worry, though, because we’ve got you covered. This guide provides effective steps to fix Instagram crashing issues and get you back to enjoying a seamless social media experience.
Check for Server Issues
Before diving into troubleshooting on your end, it’s essential to rule out the possibility of Instagram’s servers being down. Visit DownDetector, a reliable platform for checking service outages, and see if other users have reported similar crashing problems. You can also visit Instagram’s official PR Twitter page for updates or announcements regarding server maintenance or known issues.
Update Your App

Keeping your Instagram app updated is crucial for optimal performance and compatibility with your device. Check for any pending updates for your phone’s operating system and Instagram app. If updates are available, download and install them promptly to ensure smooth functionality.
Clear Cache
Caching data helps apps load faster, but accumulated cache files can sometimes lead to performance issues or crashes. Clearing the cache specifically for the Instagram app often resolves these problems. Depending on your device, follow the instructions below:
For Android:
- Open the Settings app.
- Tap on the “Storage” heading.
- Select “Other Apps” to view the list of installed apps.
- Locate and select “Instagram.”
- Tap the “Clear Cache” button.
For iPhone:
- Find the Instagram app icon on your Home screen or in the App Library.
- Press and hold your finger on the Instagram icon until a menu appears or the apps jiggle.
- Tap “Remove App” or the minus sign at the top-left corner of the icon.
- Confirm that you want to delete the app when prompted.
- Reinstall Instagram from the App Store and log back into your account.
Check Available Storage
Insufficient storage space on your smartphone can contribute to app crashes, including Instagram. Ensure your device has at least 10-20% free storage for smooth app performance. If you’re running low on storage, consider deleting unnecessary apps, photos, or videos to free up space. In our informative article, IPhone users can find a detailed guide on freeing up space on their devices.
Uninstall and Reinstall the App
If previous steps haven’t resolved the crashing issue, uninstalling and reinstalling the Instagram app can often provide a fresh start and fix any underlying problems. Follow these instructions:
For iPhone (if not already completed):
- Locate the Instagram app icon on your Home screen or in the App Library.
- Press and hold your finger on the Instagram icon until a menu appears or the apps jiggle.
- Tap “Remove App” or the minus sign at the top-left corner of the icon.
- Confirm the deletion when prompted.
- Reinstall Instagram from the App Store and log back into your account.
For non-iPhone users, follow these general steps:
- Find the Instagram app in your app drawer or home screen.
- Press and hold the app icon until a menu appears.
- Select “Uninstall” or drag the app to the “Uninstall” area.
- Visit the Google Play Store (Android) or the respective app store for your device.
- Search for “Instagram” and reinstall the app.
- Log back into your Instagram account.
- Stay Informed via Official Channels
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If none of the above methods has resolved the issue, it’s advisable to check Instagram’s official Twitter feed for any announcements or updates regarding known issues or server problems. Instagram addresses and resolves issues promptly, so staying informed through their official channels can provide valuable insights.
Conclusion
Instagram crashing issues can be frustrating, but following the steps outlined in this guide, you should be able to troubleshoot and resolve the problem effectively. Remember to check for server issues, update your app, clear the cache, manage your device’s storage, and consider reinstalling the app if necessary. By proactively addressing these factors, you can minimise the chances of encountering further Instagram crashes and enjoy a seamless social media experience.