How to Solve Tower of Fantasy Server Error?

If you’re an avid player of Tower of Fantasy and have encountered the frustrating server error id 5 10004, worry not! We understand the frustration that comes with server errors, especially when you’re eager to dive into the immersive world of Tower of Fantasy. This comprehensive guide will provide various troubleshooting methods to help you resolve the Tower of Fantasy server error and get you back into the game in no time.

Understanding Tower of Fantasy Server Error

Tower of Fantasy server error id 5 10004 is a commonly reported issue among players. While the exact cause of this error remains elusive, it is likely due to server overload resulting from the game’s immense popularity. The servers often reach their maximum capacity, leading to login status exceptions and frequent crashes during gameplay.

Troubleshooting Tips to Fix Tower of Fantasy Server Error

Before diving into the troubleshooting tips, we recommend trying the following initial steps to increase your chances of resolving the issue successfully:

1. Connect to a Different Server

To alleviate the server overload issue, try connecting to a different server, preferably with less traffic. Exploring the best Tower of Fantasy server list can help you identify alternative servers to connect to, improving your chances of a smoother gameplay experience.

2. Choose Off-Peak Hours

Consider connecting to the game during off-peak hours, such as late at night or early in the morning. During these hours, the server load is generally lower, reducing the likelihood of encountering server errors.

3. Check the Server Status

Keeping an eye on the server status is crucial to identify potential issues. While Tower of Fantasy doesn’t have a dedicated server status page, you can check the status of each server within the game itself. Look for color indicators next to each server name, which denote their current status:

  • Gray: The server is under maintenance.
  • Green: The server is open.
  • Yellow: The server is open but heavily populated.
  • Red: Server is full; must queue for entry.

Additionally, monitoring the official Tower of Fantasy Twitter account provides updates on server maintenance, outages, and other pertinent information.

4. Assess Your Internet Connection

A stable internet connection is vital for a smooth gaming experience. Follow these steps to ensure your connection is optimized:

  • Close unnecessary programs to reduce network traffic.
  • Disconnect other devices from your router to minimize competition for bandwidth.
  • Restart your router, as it often resolves connectivity issues.
  • Consider using a wired connection for enhanced stability.
  • If you utilize a VPN, try temporarily disabling it while playing the game.

5. Configure Firewall Settings

Sometimes, firewalls can interfere with the game’s connection to the internet. To address this issue, you can add Tower of Fantasy to the safe list of your firewall. Follow these steps to do so:

  1. Go to Start > Settings > Update & Security > Windows Security > Virus & threat protection.
  2. Under Virus & threat protection settings, select Manage settings.
  3. Under Exclusions, choose to Add or Remove exclusions.
  4. Select Add an Exclusion and browse for the Tower of Fantasy game’s .exe file.
  5. If you use third-party antivirus software, add the game to its safe list or temporarily turn off the software while playing.

6. Contact Tower of Fantasy Support

If none of the above solutions work, contacting Tower of Fantasy’s customer service is your best option. You can contact their official customer support team by emailing Provide them with a detailed description of the issue you’re facing, and they will assist you in resolving it.

Additional Resources

If you’re still encountering issues such as black screens or lag while playing Tower of Fantasy, we have curated additional articles to address these problems. Explore our Gaming page for more helpful guides and troubleshooting tips.


We hope this comprehensive guide has provided valuable insights and effective troubleshooting methods to overcome the Tower of Fantasy server error id 5 10004. By following the steps outlined above, you increase your chances of resolving the issue and immersing yourself in the captivating world of Tower of Fantasy. Stay updated with the latest server status information and, if needed, contact the dedicated support team for further assistance.

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