Apex Legends Error Retrieving Live Data: How to Fix!

At times, encountering the Apex Legends error retrieving live data can be a frustrating experience. However, fret not, as we have compiled a comprehensive guide to help you resolve this issue efficiently. By following the steps outlined below, you can overcome this connectivity problem and get back to enjoying your Apex Legends gaming sessions without any interruptions.

Understanding Apex Legends Error Retrieving Live Data

The Apex Legends error retrieving live data indicates a connectivity problem between your game client and the servers. To address this issue effectively, it is crucial to identify the underlying causes. The following are some potential triggers for this error:

  1. Apex Legends Servers are Down: The error may arise if the game servers are experiencing downtime or technical difficulties. In such cases, you must wait until the game technicians resolve the issue.
  2. Corrupted Game Files: If the installed game files on your device become corrupted, it can prevent the game client from establishing a connection with the servers.
  3. Outdated Game Version: If you haven’t installed the latest patch for Apex Legends, the game may fail to connect to the servers until the update is applied.
  4. Default Language Conflict: The default language settings of the game might interfere with proper communication between your system and the servers. Adjusting the language settings can potentially resolve this problem.
  5. System Reboot Required: Extended periods of continuous device operation can lead to system clutter and impede optimal performance, including the game’s connectivity. A cold reboot of your PC or console can help mitigate this issue.

Effective Solutions to Fix Apex Legends Error Retrieving Live Data

To resolve the Apex Legends error retrieving live data, we have provided a step-by-step guide that covers various troubleshooting methods. Follow these instructions carefully:

1. Check Server Status

Before making any changes to your system settings, ensure the problem is not widespread and related to the game servers. You can easily check the server status by visiting the official Apex Legends Twitter page or the EA Help Twitter page. If the servers are down, you will find relevant information regarding the issue and an estimated time for their restoration. In such cases, the best action is patiently waiting until the servers return online.

2. Verify Your Internet Connection

If the error persists and the servers are confirmed to be operational, the connectivity problem may lie within your system. To troubleshoot your internet connection, follow these steps:

Step 1: Right-click the Internet icon on your taskbar and select “Troubleshoot problems” to launch the Internet Troubleshooter.

Step 2: In the Network Adapter window, choose Wi-Fi and click “Next” to troubleshoot Wi-Fi connectivity.

Step 3: The troubleshooter will detect and automatically fix Wi-Fi connection issues. If using an Ethernet connection, repeat the process by selecting “Ethernet” in the Network Adapter window.

Step 4: Once the troubleshooter completes its tasks and restores your connection, open your browser and type “test internet speed” to verify your internet speed.

Step 5: Click on the provided link to access a free internet speed testing tool by Google. Run the speed test and ensure that your download speed is at least 1 Mbps and your upload speed is at least 512 Kbps.

3. Perform a Cold Reboot of Your Device

If the previous steps didn’t resolve the error, accumulated junk files may affect your device’s performance. A cold reboot can refresh the system and potentially improve connectivity. Follow these instructions:

Step 1: Close the Apex Legends game and any other applications running in the background.

Step 2: Shut down your PC or console completely.

Step 3: Unplug the power source from your device and wait for approximately 10 seconds.

Step 4: Reconnect the power source and turn on your device.

Step 5: Launch Apex Legends and verify if you can log in without encountering the error.

4. Adjust the Default Language Settings

Changing the game’s or your console’s default language settings can sometimes resolve the error. Follow these steps based on your platform:

For PC (Steam or Origin):

Step 1: Open the Steam game launcher (similar steps apply if you use Origin).

Step 2: Click on “View” and select “Settings.”

Step 3: Navigate to the “Interface” section in the left panel and modify the default language settings accordingly.

Step 4: Launch Apex Legends and log in. Once you’re in the game, return to Steam or Origin and revert the language settings to their original configuration.

For Consoles:

Step 1: Access the default language settings of your console.

Step 2: Modify the language to a different option.

Step 3: Launch Apex Legends and log in. After logging in, please change the language settings to their original preference.

5. Repair Game Files

If the previous solutions didn’t resolve the error, your game files may have become corrupted. To rectify this, follow these steps for both Steam and Origin platforms:

Step 1: Close Apex Legends and open the Steam game launcher (or the corresponding launcher for Origin).

Step 2: Go to your library and right-click on Apex Legends. Select “Properties” from the dropdown menu.

Step 3: Choose “Local Files” from the left panel in the new window.

Step 4: Click on “Verify integrity of game files” to initiate checking and repairing any corrupted game files.

Step 5: Once the verification process completes, relaunch Apex Legends and attempt to log in again.

6. Reinstall the Game

If all else fails, a complete reinstallation of Apex Legends may be necessary. This step usually resolves all connectivity issues, including the error in retrieving live data. Follow these instructions:

Step 1: Open the Steam or Origin game launcher and navigate to your library.

Step 2: Right-click on Apex Legends and select “Manage” > “Uninstall.”

Step 3: Visit the official Apex Legends website and click the “Download For Free” button.

Step 4: After the file download completes, double-click on it to install the game.

Step 5: Log in to Apex Legends and check if the error persists.


Experiencing the Apex Legends error retrieving live data can be frustrating, but armed with the above solutions, you can quickly troubleshoot and resolve this issue. We hope one method in this guide successfully eliminates your connectivity problem. Remember, if you encounter any other issues or require further assistance while playing your favorite games, our dedicated support team is here to help. Feel free to contact us with any queries or concerns to ensure your gaming experience remains seamless and enjoyable.

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